Privacy policy

The personal data transferred during the online purchase will be incorporated into the file called (Vital customers) of which Vital is in charge, and will be processed for the intended purpose of shipping the product and informing about new products and news.

The interested party may exercise their rights of access, deletion, rectification, opposition, limitation of processing and portability of the data to the person responsible for the file, by writing to the e-mail albert.goma@vital.ad or by written letter to the address specified below:

The person in charge of processing the file is Vital, located in: Urbanització Costa de Nagol, Edifici Teix A, 1-1 AD600 Sant Julià de Lòria, Andorra.

When visitors leave comments on the website, we collect the data shown on the feedback form, as well as the visitor’s IP address and browser user agent string to help detect spam.

Legal notice

Complaint forms are available for customers. Forms can be downloaded from the following website:

https://www.comerc.ad/consum

Andorran consumer regulation applies to online shopping at vital.ad.

Cookies policy

What are cookies?

A cookie is a small piece of text that the websites you visit send to your browser and allow the website to remember information about your visit, such as your preferred language and other options, in order to facilitate your next visit and make the site more useful to you. Cookies play a very important role and contribute to a better browsing experience for the user.

Cookies used on the vital.ad website

Vital.ad uses Google Analytics, a web analytics service developed by Google, which allows the measurement and analysis of web page navigation. In your browser you can see cookies from this service. According to the previous typology, these are own, session and analysis cookies.

Web analytics provides information on the number of users accessing the website, the number of pages viewed, the frequency and repetition of visits, their duration, the browser used, the operator providing the service, the language, the terminal you use, and the city to which your IP address is assigned. Information that enables a better and more appropriate service by this portal.

To ensure anonymity, Google will make your information anonymous by truncating the IP address before it is stored, so Google Analytics is not used to locate or request personally identifiable information from site visitors. Google will only be able to send the information collected by Google Analytics to third parties that are legally required to do so. In accordance with Google Analytics Terms of Service, Google will not associate your IP address with any other data held by Google.

Acceptance of the cookies policy

Browsing the web assumes that you accept the use of cookies.

How to modify cookie settings

You can restrict, block or delete vital.ad cookies or any other web page using your browser. In each browser the operation is different, the "Help" function will show you how to do it.